Touchpad not working windows 11 hp. Worked in BIOS but only for a few seconds in windows.

  • Touchpad not working windows 11 hp Aug 6, 2022 · Hi, My laptop is updated to windows 11 from that time my touchpad is not working kindly suggest me . Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. Nov 13, 2022 · Below is the support page for your laptop on the HP website, set the OS version to 2004, then open the Keyboard, Mouse and Input Devices section, you should be able to install the recommended HP touchpad driver from there. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Restart your computer and enable the touchpad. Double-tap to turn the Touchpad on, repeat to turn the Touchpad off. Install the Latest Touchpad Driver Jan 12, 2025 · Restart your computer. Without any working solution. Reinstall Touchpad Drivers: In Device Manager, right-click on the touchpad device and select Uninstall device. Jan 7, 2024 · Learn how to fix your HP laptop touchpad if it stops working in Windows 11. Update your touchpad driver. - 8654501 ESP32 is a series of low cost, low power system on a chip microcontrollers with integrated Wi-Fi and dual-mode Bluetooth. Download and install the latest driver. I do not want to reset my laptop. ' The touchpad driver I have installed is HID-Compliant Mouse. 6. Enter your model HP Notebook - 14s-cr2000tu. Mark Topic as New; † The opinions expressed above are the personal opinions of the authors, not of HP. Sometimes, it is working but the reason is unknown to me. So here is my issue with more details than the previous ones. Again I restarted the laptop and it worked again. I tried looking for the touchpad features through accessibility or Bluetooth and devices but the scrolling feature is simply not showing up. Even the cursor is not showing. Select the Driver tab. The touchpad a Nov 24, 2023 · HP Omen 15 touchpad is not working with Windows 11 Pro I already uninstalled the drivers, restart the computer. I have tried all of the troubleshooting options from HPs website such as resetting windows (and a full windows reinstall), doing a bios reset, changing the PCI express and USB to off in the power options, and updating to the latest drivers, etc, but none of them have worked. – Hardware issues – Touchpad is disabled – Interference due to third-party software. Jan 29, 2025 · Enable the touchpad: Press Fn + F7 (or the function key with a touchpad icon) to see if it was accidentally disabled. Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Dec 2, 2023 · Hey Abdullah! The issue is that my touchpad randomly stopped working after the Windows 11 Update, it's been a long time now since it happened. They DO NOT work in Windows or in safe mode. I downloaded official hp drivers from support website but still touchpad driver is not working. 41 (or later). Hi there, My touch pad stopped working recently. HP ProBook 450 15. Options. Windows should automatically reinstall the driver. i tried everything from updating the drivers form Device manager to installing drivers from For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. I restored BIOS setting but it didnt work. Device manager shows this. 3. Build: 22631. As the 24H2 version is recent, some manufacturers may not have made available a new compatible version with Windows 11 24H2. OS = Windows 11 22H2 (Build 22621. (Code 10) A request for the HID descriptor failed. Dec 22, 2024 · This guide walks you through 14 easy ways to fix a laptop touchpad that’s not working on Windows 10 and Windows 11. I have tried the methods suggested in that article already, however, it doesn't seem like a permanent solution. If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Thank you for your help *Original title: Tuchpad is not working Aug 11, 2024 · Hi, I am Dave, I will help you with this. Aug 22, 2024 · I have an hp probook 640 g1 which runs on Windows 11. as of yesterday it will not work at all. Is sometimes present even after a clean OS install. and there is no mouse or touchpad in the device manager. Download and Install Latest Drivers from HP: Go to the HP Customer Support - Software and Driver Downloads. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. In This Video You Will Find How To Fix Hp Laptop Touchpad Not Working In Windows 11 / 10 ️. I do not see 23h2. Just in case, it is my work station detail. No tab/option showing in mouse settings for the touch pa Jun 22, 2024 · Hi all, Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. 1 and touch pad worked fine) the touch pad no longer works. I tried to boot from usb with 4in1 diag tool where touchpad test successfully passed so it's not a hardware problem but Windows and HP drivers. Since HP does not have drivers for Windows 11 for your Elan touchpad, you can try using compatibility mode or alternative drivers. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. So, you should try re-enabling the touchpad feature first. HP laptops are known for their reliability and performance, however like any electronic device, they may encounter issues intermittently. These untested updates are inconveniencing peoples lives. The issue is software-related and likely caused by d Mar 11, 2025 · Eventually, my touchpad stopped working, and I had to use a mouse, but the cursor still showed these errors. Also tried to hardcode them with no luck. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. If you are using Windows 10 or older versions, be aware that the visual appearance of your screen may vary slightly, but the steps to perform the task remain consistent. Is it possible to get working Windows 10 drivers for the following? - Synaptics Touchpad: This touchpad is not showing up in Device Manager, but can be seen to be Synaptics Precision Touchpad Filter Driver, via the drivers page HP ENVY 17. Check the touchpad driver, BIOS update, and System Restore options. Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. OS version - Windows 11 version 22H2 (64-bi t) 5. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, "control panel extension is incompatible with driver version" and once I click ok it kicks me out of the next page. Type msdt. I tried a lot and checked the various site to resolve this issue. Jun 22, 2024 · A user reports a touchpad driver error after installing Windows 11 64 bit on HP 15-dw1016ni laptop. Use HP Support Assistant for automated driver updates. I have tried out HP support Assistant. Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. Confirm whether the touchpad turned itself off during the installation process. Jun 14, 2024 · System Restore: If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. From here, you can toggle the HP touchpad settings on or off. Country/Region: Hong Kong SAR loader Mar 5, 2024 · If touchpad doesn't function in BIOS or didn't work during Windows 11 installation either, this is a hardware problem. I tried to change name of ETD. Enable I2C in BIOS (if disabled) Dec 17, 2023 · Check for Windows 11 Compatibility: If your laptop came with Windows 10 and you upgraded it to Windows 11, make sure that the laptop is fully compatible with Windows 11. Doesn't work and drivers from support portal are not recognized by Windows. You might need to manually turn on the Touchpad under your settings. I,ve tried uninstall/reinstall , new drivers from both HP and Synaptics and pretty much every other option ! This was working fine and still operates with a normal mouse. Then, to open Control Panel, type "control" and press Enter. -Press Windows key + X -Click On Settings -Go to Devices -Click Touchpad and Enable it. Jan 29, 2025 · After the upgrade to Windows 11, version 24H2, my touchpad is working pretty slowly, and I can't move it easily (as it has some kind of lag). But it's not working. !!! The drivers are all updated. Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. Microsoft please work with vendors before pushing updates. I tried following the help you suggested above but i could not find the function "Drag two fingers to scroll". Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. For more information, see HP PCs - Updating drivers using Windows update (Windows 11, 10). Check Touchpad Settings: Go to Settings > Devices > Touchpad. Model: HP pavilion x360 convertible. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. However, the Windows 11 installation fails at the "Let's connect you to a network" screen, where neither of my two available wi-fi networks are visible. I have updated Windows 10 with all available updates. sys) from Windows Update, I get BSOD. The system might at times shut itself off during installation. May 24, 2024 · Upon further investigation, I noted that the touchpad driver available on the HP Driver portal only supports Windows versions 21H2 and 22H2, which do not align with my current version, 23H2. Again after few hours, It stopped working. Welcome to the HP Support Community! Thanks for reaching out about your query regarding Hp Pavillion windows 11 keyboard and touchpad not working!. However, if your laptop is still under warranty -which you can check here: How To Perform An HP Warranty Check | HP® Tech Takes , and your laptop is under warranty, I would contact HP here: Contacte con soporte Jun 5, 2024 · Switching to tablet mode on a Windows touchscreen laptop can disable the touchpad. Don’t worry, I assure you I will try my best to get this sorted. Aug 29, 2023 · @Amit1002 . I have noticed that I2C HID Device is showing "This device cannot start. If issue persist, let's download the updated driver What is the exact model of your HP x360 Convertible computer? To check the system model proceed with these steps. Nov 14, 2024 · Thank you for reaching out regarding the issue with touchpad gestures not working on your HP Pavilion after upgrading to Windows 11. I've tried rebooting, installing a couple different Synaptics drivers, rebooting after each install, tried several things suggested for windows 8 & 7 here in the forums and nothing has worked Sep 13, 2024 · By working through these methods, you should be able to resolve most touchpad issues on your Windows 11 laptop. Apr 23, 2022 · I no longer have the three dot right click menu for Windows 11 showing up. I have read the same issues in various forums. Aug 7, 2022 · I NEED TOUCHPAD DRIVERS WINDOWS 11. It is important to know if your laptop supports this version. This video covers performing resets, updating the drivers, and t Get support for your HP products, including troubleshooting, setup guides, and user manuals. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Dec 4, 2023 · The two finger scroll function was working until I upgraded my PC from windows 10 to 11 yesterday. However the keyboard is working but i am not able to use the touchpad. Nov 12, 2022 · So I’ve had this problem since the beginning of Windows 10 but I knew my way around and I solved it pretty quickly. Ensure the touchpad is enabled. I cant see touchpad at settings. Thank you for posting your query, I'll be more than glad to help you. Apr 22, 2022 · My HP elitebook 840G5 has the Synaptics Clickpad. Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Now, After more than 25 days since Apr 14, 2022 · How dare HP announce full compatibility with Windows 11 when the most important peripheral of a laptop, the touchpad, can no longer be configured correctly in order to use all its functions? Once done, one is told to use the drivers provided by windows. In this HP forum but also with other manufacturers like Lenovo or Asus. I have tried the following things: Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. 22621. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. The touchpad driver for win11 23h2 64 bit is not available. - 8922480 Jul 30, 2015 · HP Stream 11 Touchpad Not Working Windows 10 I've just run a clean install of Windows 10 on my HP Stream 11 d001dx and my trackpad isn't being recognized. Update drivers: Open Device Manager, expand Mice and other pointing devices, right-click on your touchpad driver, and select Update driver. Send me the full make and model of your laptop. 6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support . Press Windows + I to open Settings. Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. By following these steps, you should be able to troubleshoot and potentially resolve the touchpad issue on your HP Spectre X360 running Windows 11. 2506 . I don't think this method broke the touchpad (I used this method half a year ago and it still worked perfectly after the problem ended). I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. Nov 10, 2023 · If possible, I would like to know solution for touch pad issue if BIOS update doesn't solve this issue. Touchpad suddenly stops working and when I go to driver manager to check whether touchpad driver exists or not, I found that driver automatically got deleted. Restart your device and Windows will attempt to reinstall the Aug 14, 2024 · Hi @ImpulsiveLove,. I tried uninstalling and reinstalling the driver for my Synaptics Touchpad, but unfortunately, I couldn't find a driver that my Windows 11 laptop could support. Hopefully the touchpad driver is in that package. Even in BIOS no internal signalling/pointing device is available. Is there any solution for this? Jan 26, 2024 · Hi, I just bough a brand new HP 250 G10 Laptop without any OS. This helps to prevent unwanted input from the touchpad when using the touchscreen. thus it stopped working. Jan 8, 2024 · My laptop is hp pavilion x360. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Jun 25, 2024 · Resolving Elan Touchpad Driver Issue. Jan 23, 2025 · I am using HP pavilion laptop. S. Synaptics Touchpad in Device Manager. Welcome to The HP Support Community. I am sure Hp provided a faulty touch pad driver. Remember to restart your computer after trying each solution to ensure changes take effect. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. Jan 27, 2025 · The touchpad has suddenly stopped working. for users, who mb have same problem and want to save Windows 10: - drivers for W11 for this model - don't work - drivers for W10 for other models (for example G8) - don't work Dec 23, 2022 · During the subsequent Windows 11 installation, I noticed that the touchpad was not working, but I was able to continue through several of the Windows 11 installation screens using the keyboard. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 Jan 17, 2023 · Right-click on Synaptics Touchpad and select Properties. – Switching between Tablet and laptop mode. Jul 29, 2019 · After recent upgrade from win 10 1803 to 1903, my touch pad stopped responding at all, however external mouse is working perfectly. When your laptop touchpad stops working, it's easy to go into a panic. Aug 21, 2024 · If your HP laptop's touchpad isn't working after installing Windows 11, you can try these steps to troubleshoot and fix the issue. inf) and then Device not Mar 29, 2024 · Hello I have asus 14 zenbook laptop and my toucpad constantly stops working and i cant make it enable again. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Jan 15, 2021 · Also, put a checkmark next to two-finger scrolling to enable two-finger scrolling. Welcome to the HP support community. in settings, the device is not present. Here are a few steps to help you restore the touchpad gestures: Step 1: Reinstall the Touchpad Driver Touchpad stops working randomly. Right-click on the Start button and select Device Manager. My touch pad is not working and even in device manager "mice and other device option " option is not visible . Jan 2, 2022 · But the problem with this is that the touchpad scroll is not working properly. Method 5: Enable Touchpad from Settings. Mar 28, 2019 · If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions. HP can you Jan 27, 2022 · HP Laptop touchpad not working in Windows 11 properly? Here's the solution. May 29, 2022 · This method would only work if I disabled the touchpad and then pressed down on the touchpad for a bit and then enabled it. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. . If you installed thi Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. With all of the fixes that are online for repairing the Windows 11 right click not opening context menu none of them worked for me. Check in Device Manager for Touchpad Issues. Click Find. I recommend updating the BIOS as well - although the release note history does not have any mention of touchpads, so unlikely but always a good thing to do anyway. OS: Windows11 Home single language. Compare the latest drivers available for downlo Sep 21, 2016 · I opened up my laptop and suddenley I can't two finger scroll anymore. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Take care and have a good day. Jan 30, 2025 · Many HP users who experienced touchpad issues following a Windows update reported that enabling the touchpad from the control panel fixed their problem. In Device Manager I have two listings for i2C HID devices, the first is OK, the second is flagged. From testing w Aug 31, 2024 · Thank you so much for help! Installing Windows 11 64-bit is a solve in this situation with non-working touchpad for HP250 G9. Step 1: Press the Windows key + R to open the Run dialog box. Last time i reset my laptop after that it started to work but suddenly it stopped to work again . Nov 19, 2024 · Hi @GB115,. Actually, I have the same problem and by following the steps below fixed my issue, Try to Roll back the driver: -Press Windows key + X -Go to Device Manager -Expand the Mice and other pointing devices -Look for the Touchpad driver (usually Synaptics or ELAN) Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. On some touchpads, you can turn the Touchpad on or off by double tapping in the upper-left corner of the Touchpad. Whenever Windows downloads ELAN touchpad driver (etd. in device manager under HID and mice and other pointing devices tab only HID compliant mouse is seen. Feb 18, 2021 · I reviewed your post and I understand that the touchpad is not working on the computer. 5. Is sometimes fixed temporarily but keeps reoccurring. Check the HP website for compatibility information and any specific drivers required for Windows 11. I didn't observe the issue when I went back to Windows 10 for a few days. I tried everything from my side and Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. Dec 15, 2024 · I recently updated my computer to windows 11 and my touchpad scrolling no longer works. I have tried touch pad lock/unlock by tapping on top left corner, no reponce. tried windows up Nov 2, 2022 · ELAN Touch-pad just doesn't respond to multi-finger gestures in Windows 11. P. Enter your laptop model and select the operating system (Windows 11). Enter your HP computer product name and model number. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. Look for Touchpad / I2C HID drivers. I had contacted HP customer care. Ensure the Touchpad toggle is turned ON. An HP support agent provides several solutions, including updating, rolling back, or manually installing the driver, and resetting Windows. May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. I Aug 8, 2024 · Select F2 to open HP PC Hardware Diagnostics, then choose Component Test and look for the touchpad test. surely HP has a simple fix for this problem? The instructions of goi Learn how to fix the issue of a non-functional HP laptop touchpad in Windows 11 with these six effective solutions. In that case, try the HP Power Reset procedure. Check touchpad settings in Windows Settings and ensure it's enabled. Dec 25, 2022 · Unfortunately, this only lists drivers for Windows 11, and some of these are not working for Windows 10. Whenever, the laptop touchpad is working then this dri Mar 2, 2022 · Once done, the Windows 11 touchpad issues should get resolved. 3007) and the touchpad doesn't work. How to fix the touchpad on HP Notebooks running Windows 11 | HP Computers | HP Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Reinstalling the touchpad forces the latest drivers to download from Windows Update. Check for Third-Party Software: Feb 18, 2020 · Hi Bill. Mar 16, 2024 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I hope this helps. Follow the steps below to enable the touchpad from the Control Panel: To open a Run box, press the Windows key + R. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. sys, disable ELAN from services etc BUT when I do that, my keyboard stops working. Feb 19, 2024 · 3. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. 0. Jul 28, 2023 · If the touchpad of your HP Victus laptop is not working, there are several troubleshooting steps you can try to resolve the issue. When it stops working, in the Device Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. I understand that the two-finger scrolling feature on the touchpad of your Pavilion dm4 is not working. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. May 19, 2024 · In this case, you can try running the hardware and devices troubleshooter to get the touchpad to work on Windows 11. It was working all day and then stopped after I got home. Go to HP’s official support website. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. If the option to enable or disable the touchpad is not available, download and install the latest touchpad driver from Windows Update. Feb 3, 2025 · Hi @ragnar11,. Restart your laptop and check if the touchpad works. e; the gesture dont work, the tap to click and click drag doesnt work, even the touchpad buttons dont work quite a few times. Press the "Fn" key + the function key with a touchpad icon (usually F6, F7, or F9, depending on the model) to toggle the touchpad on and off. Ensure the touchpad is enabled and adjust sensitivity settings if needed. Press Win + I to open Settings. touchpad all of sudden stopped working. Apr 25, 2024 · On Windows 11, if the touchpad is not working, you can perform basic troubleshooting steps, check the device configuration, or fix driver and updates issues, and in this guide, I will show you how Nov 22, 2023 · Please notice for people having touchpad issue: since 1 year before the issue, the touchpad wasn't working "sometime", and the solution was to go on device manager and take the IHM drivers that was appear with Yellow warning flag, I was disabling this driver, and re-enabling it, and this actions was fixing the issue (touchpad was working again Mar 31, 2023 · Hello, Hp 240 g9 touchapad is not working and can not be seen in the devices also. And one thing why did Micro Jun 4, 2018 · Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! As I understand the right click on touchpad does not work on your new HP notebook, Don't worry as I have a few suggestions to help you out, Let's understand the touchpad on your HP notebook: Nov 11, 2023 · I am also facing same problem since 3-11-2023 I2C HID Device stopped working since then the touch pad is stopped working, i am unable to find this option in windows, below is the event log for the same. We're thrilled to have the opportunity to assist you and provide a solution. But I could not make it. According to your problem description, this problem may be related to the driver. Aug 7, 2024 · Laptop serial number ***BLEEP*** , windows 11 version 21H2. Keyboard n touch pad not working, Touchscreen works, Keyboard works in recovery mode, Need drivers Mar 10, 2024 · My system is running on Windows 11 23h2, installed 2023-02-20, for some weeks now my touchpad does not work properly actually not at all know, but the drivers available on the hp website are only for Windows 11 22h2. 1. Procedure 2: If the driver version is not the latest, go to HP Customer Support - Products. Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Restart your computer after installation. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Refer to this article to further troubleshoot touchpad issues. Occurs mostly in Windows 10/11. As soon as I came back on Windows 11, it has returned. Please help me out. Even all the touchpad settings are not available which is as shown below. 0. May 2, 2023 · For whatever reason, HP does not have any touchpad drivers on the support page for W10 or W11. From Windows device manager shows below for the "I2C HID Device" w Jan 20, 2025 · My Envy 15t keyboard and Touch-pad both work in UEFI & pass component tests. Update or Reinstall I2C HID Drivers Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. 2. I have tried to reset the drivers, but the HP help page does not even have help for my windows version (Windows10 version 22h2 OS Build 19045. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. If you can't move your mouse cursor, it's hard to get much done on your computer. I understand that you are getting touchpad issues on the notebook, I am glad to assist you. This issue has persisted now for almost 4 months with the touchpad not working. Flagged i2C lists: Events- Device configured (hid12c. Navigate to Bluetooth & devices > Touchpad. Aug 5, 2023 · laptop HP 250 G10 with fresh new Windows 11 (also tried W10) has problem with touchpad. Restart your laptop. Jan 3, 2023 · 2. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. (Code 10)" in the device manager. While waiting for your response, one of the things you can do is to repair Windows using an ISO. Mar 29, 2023 · In the advanced options startup I have not tried the Uninstall Updates or System Restore yet. I tried going to device manager and updating drivers but it shows that the most current drivers are being used. Make sure it's enabled. I checked the device manager and i see " This device cannot start. Here is a link to your Synaptics TouchPad driver for Windows 10. Again, HP Envy 360x 13-AP0013dx - Windows 11 Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. Run Hardware Troubleshooter. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? The touchpad Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Nov 13, 2024 · Check if the Touchpad is Disabled via Function Key. I don’t want to have to redownload every thing. Navigate to the Additional Settings option and open the Touchpad Settings box. Uninstall the touchpad drivers from the device manager and install touchpad drivers using HP recovery manager and check if it helps. You could try using the Windows Update Troubleshooting tool to fix the problem. To do this, simply double-tap the upper-left corner of the touchpad. Check Windows settings: Go to Settings > Devices > Touchpad and ensure it's turned on. I'll be happy to help you out today. Thank you for posting your query, I will be glad to help you. I tried updating my os from wind Jul 20, 2024 · Hi, I have a laptop HP ENVY x360 - 13-ag0003ng (Black) product number: 4AX62EA#ABD S/N: [personal info removed] and since I installed windows 11 pro, vertical scrolling with 2 fingers from the touchpad doesn't work, but only works from the touchscreen. exe -id Jan 29, 2025 · Since your touchpad is not working after installing Windows 11 Pro x64 on your HP Pavilion Power - 15-cb059tx, let’s go through some steps to fix the issue. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. What I suggest you do is to download and install the applicable Windows driver pack for your notebook. I have tried all the solutions from reinstalling windows to applying every update. Confirm the Synaptics driver is 19. Jul 25, 2019 · Hi, I have bought Spectre 360. certainly, they have the merit of existing but are not complete. " inside I2C hid driver which has a yellow caution symbol below. I have raised seperate request for this however could not foudn any solution till now . Jul 25, 2017 · Thank you for joining HP Forums. ️ ️ ️ 𝐌𝐎𝐑𝐄 𝐑𝐄𝐋𝐀𝐓𝐄𝐃 𝐖𝐈𝐍𝐃𝐎𝐖𝐒 𝟏𝟏 Jun 1, 2020 · I understand that touchpad is not working. Another reason for Windows 11 touchpad not working could be a hardware issue. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Sometime reboot and/or shutdown fixed issue, other time no luck. - 8959829 Need Windows 11 help? Nov 30, 2024 · Check the function keys (F1 - F12) on your keyboard to see if one of them has a touchpad icon, if one does, try pressing that key or Fn + that key to see if that gets the touchpad working. Oct 9, 2023 · The cursor used by my Window 11 touchpad has disappeared and i have spent a massive amount of time trying to fix this. Apr 12, 2021 · Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: Nov 18, 2023 · Product - HP-14s OS - Windows 11. Additionally, after reinstalling the touchpad driver, the Windows OS automatically updates the driver, leading to the recurrence of the issue. Online there is a massive number of posts relating to the same problem being experienced by a lot of people. Have tried the driver from the HP site. Have you checked whether the touchpad is disabled? Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link. Worked in BIOS but only for a few seconds in windows. Try uninstalling the touchpad drivers from the device manager and install the latest touchpad drivers and check if it helps. Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. First, restart the computer and tap on F10 during restart, once on BIOS screen, move the mouse cursor around to check if it works normally, If it does, it would confirm a software issue and you follow the below steps if it doesn't work on its a hardware failure and I would suggest a touchpad replacement. I'll be glad to help you 🙂 . This problem often arises due to outdated. Download the latest touchpad driver and install it. Apr 13, 2024 · slowly my touchpad would stop working since updating to windows 11 in january. I installed genuine windows 11 pro 64 bit version 23h2. If updating the touchpad drivers doesn't fix the problem with the touchpad or there aren't any updated touchpad drivers for the touchpad, reinstalling the touchpad through Device Manager might help fix the problem. Verify touchpad functionality in BIOS/UEFI settings. Could occur after Windows Update or upgrade from Win 10 to 11. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Home > Guides > How To Fix HP Touchpad Not Working On Windows 11 or Windows 10 If you are having problems with your HP touchpad not working, then this guide will help you fix the problem in Windows. Download Windows 10 Driver and Install in Compatibility Mode: Go to the HP Support website and download the latest Windows 10 driver for your Elan touchpad. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. 3 My name is Bernard a Windows fan like you. Solved. Press Windows Key + I then select Devices. 35. Looked at support videos and articles. Feb 23, 2021 · Select the desired touchpad under the Devices list, and then click either Enable to turn on the device. Feb 14, 2025 · Windows should reinstall the correct driver automatically. As I understand you are not able to scroll with two fingers on the touchpad, No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Which Operating System are you using with your computer? is it win7? Aug 7, 2023 · After an automatic bios update my touchpad is completely disabled. Even tried various solution from community support were not working for me. Already tried so many things including resetting the laptop (keeping files option) but still the touchpad is not working. This is what it shows in the Device Manager. Manually Install the Latest Driver. I hope this will work for you as I know how frustrating it is to have to use keyboard shot cuts to get things done. I have carefully read the information and problem description you provided. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Thank you. I have touchpad issue (not working) frequently. 4. I have been searching online for a solution for a long time now. If the issue persists after turning it on, move to the next solution. It works properly in any Linux distributions but is useful only for pointing in Windows. I restarted laptop and then touchpad started working again. Welcome to HP Support Community. 5371). I've been trying to install the latest Synaptics touchpad driver, but it seems it's not available for Windows 11 on the HP official webpage. Press the Windows button and “I” at the same time and click (or tab) over to Devices > Touchpad. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Update the Bios, chipset, and drivers using HP Support Assistant. If the “touchpad not working HP” issue persists, then go on with other solutions. Ever since I updated to Windows 11, my touchpad has stopped working randomly. From the past few months my touchpad is not properly working, i. plz help us The same issue (HP Stream touchpad not working) may also occur after a Windows reinstall, or Windows reset. I understand how inconvenient this can be, and I’m here to assist you in resolving the problem. This issue could occur if the TouchPad gestures are not enabled. Update or Reinstall Touchpad Drivers: Press Windows Key + X and select Device Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. Version: 23H2. It will also be enabled if you remove a detachable keyboard. I have been experiencing issues with the touchpad for about two or three weeksSometime it works and others donot. Check if the touchpad works. Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. You mentioned that your computer trackpad does not work and the cursor does not display. I have tried following remedies, but none of them worked for me. If it’s also happened to you, before scheduling in home computer repair or remote computer repair you should know it’s not a problem with the computer hardware. On Windows, touchpad gestures provide a great deal of convenience. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. The ESP32 series employs either a Tensilica Xtensa LX6, Xtensa LX7 or a RiscV processor, and both dual-core and single-core variations are available. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. After updating the window 11 OS. It DOES work in the BIOS screen, etc, however. 2 If that was not the problem, the best option is to go to the support page for your laptop on the HP website, then from there, download and re-install the Jun 19, 2024 · The screenshots in this post are captured from a Windows 11 operating system. The touchpad is not listed under the device manager or anywhere else in my settings. Jul 6, 2017 · Welcome to HP Forums, this is a great place to get support, find answers and tips. But d Aug 9, 2015 · I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Stream 11-d007na Notebook and the Synaptics TouchPad not working correctly. Dec 5, 2024 · Thank you very much for your feedback. Check if the Touchpad is Enabled. In Windows 11, tablet mode is automatically enabled when you fold a 2-in-1 laptop into the tablet form. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. Check The HP Touchpad Driver Settings. I understand that this problem is causing you trouble. Jan 13, 2017 · I recently had problem with the fan in this laptop and after removal of the battery and memory sticks and reassembly, the left and right click on the touchpad wont work. lhhcr nqkpg xcu xzvrs dyhtki gqzaaon bnshs zgba kxsdxasf brphek zvoihu nnzrma vudbpf qjzci nylyo
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